Payment Policy

At Syndicate Industries LLC (sonpmedia.com), we strive to provide a seamless and secure shopping experience for our customers. This Payment Policy outlines the accepted payment methods and the rigorous security measures we implement to protect your financial information.

1. Accepted Payment Methods

To ensure convenience and flexibility, we currently accept payments through two of the world’s most trusted payment gateways:

  • PayPal: You can pay using your PayPal balance, linked bank account, or credit/debit cards processed through the PayPal interface.
  • Stripe (Credit & Debit Cards): We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover, processed securely via Stripe.

2. Transaction Security & Encryption

The security of your personal and financial data is our top priority. We employ industry-leading technologies to ensure your information remains confidential:

  • SSL Encryption: Our website utilizes Secure Socket Layer (SSL) technology to encrypt all data transmitted during the checkout process. This ensures that your card details and personal info are unreadable to any third party.
  • PCI DSS Compliance: We do not store your credit card information on our servers. All transactions are handled by PCI-compliant service providers (Stripe and PayPal), which meet the highest standards of the Payment Card Industry Data Security Standard.
  • Tokenization: Through Stripe, your sensitive data is replaced with a unique identifier (token), ensuring that even in the event of a system breach, your actual card details are never exposed.

3. Payment Processing

  • Authorization: When you place an order, your payment method will be authorized for the total order amount. The funds will be captured once the order is confirmed for processing.
  • Currency: All transactions are processed in USD (United States Dollars). If you are purchasing from outside the United States, your bank may apply currency conversion fees.
  • Verification: To prevent fraud, we reserve the right to verify payment details. In some cases, we may contact you for additional information before processing the order.

4. Billing Information

Please ensure that the billing address provided matches the information on file with your financial institution. Inconsistent information may lead to delays or the cancellation of your order.

5. Order Confirmation

Immediately after a successful transaction, you will receive an automated order confirmation email containing your order details and a summary of the payment. Please keep this email for your records.

6. Refunds and Cancellations

In the event of a cancellation or a valid return, refunds will be issued back to the original payment method used during checkout (either your PayPal account or your original credit/debit card via Stripe).

  • Please note that it may take 5-10 business days for the refunded amount to appear on your statement, depending on your bank’s processing times.

7. Contact Us

If you have any questions regarding our payment procedures or encounter any issues during the checkout process, please contact our support team:

  • Company: Syndicate Industries LLC
  • Address: 445 S. G Street, Unit C, San Bernardino, California 92410, United States
  • Phone: 617-819-8175
  • Email: [email protected]