Contact Us

Have a question about a product, or do you need technical assistance with your order? The Syndicate Industries LLC support team is here to help. Please find our contact details and support guidelines below.

1. Get In Touch

You can reach us through any of the following channels. We aim to respond to all digital inquiries within 24 business hours.

  • Email: [email protected] (Recommended for order issues)
  • Hotline: 617-819-8175
  • Corporate Address: 445 S. G Street, Unit C, San Bernardino, California 92410, United States

2. Business Hours

Our support team and warehouse operations follow the schedule below (Pacific Standard Time – PST):

  • Monday – Friday: 9:00 AM – 5:00 PM
  • Saturday: 10:00 AM – 2:00 PM
  • Sunday: Closed

Note: Orders placed outside of business hours will be queued for processing on the next available business day.

3. Order Support Guidelines

To ensure a rapid resolution to your inquiry, please follow our support protocol:

Important: If you are contacting us regarding an existing purchase, please include your Order ID (e.g., https://www.google.com/search?q=%23SONP-1234) in the subject line of your email or have it ready when calling our hotline.

Providing your Order ID allows our system to immediately pull up your transaction history, shipping status, and technical specifications, reducing wait times and preventing communication errors.

4. Frequently Asked Questions

Before reaching out, you may find an immediate answer to your question in our dedicated policy pages: